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Call Before You Dig

  • Before you begin any excavation project, use your state One-Call Center. Contacting Indiana811 or Ohio Utilities Protection Service (OUPS) before you dig will help you avoid hitting underground utilities, prevent safety incidents and potential third-party damage costs.
  • This service is available to you, free of charge, so that you can proceed safely with any digging, trenching, blasting, excavating, drilling, plowing, boring, augering and grading.

When calling 811, the operator who handles the call will ask you several questions about the area in which you plan to dig, including:

  • Address where the digging or excavating will be done (including the county and township)
  • Lot number (if new subdivision or development)
  • Directions to the property (including the closest street or road intersection)
  • Type and extent of work to be done

The operator will then contact its utility members with underground pipelines in your area. Within two working days, representatives from these member companies will come to the location to measure and mark their pipelines for you.

Tip: You should outline your project in white paint BEFORE the representatives arrive.

Calling Indiana811 or OUPS before you dig is the only way to determine the exact location of a pipeline. Never guess where a gas line is located. You cannot assume you can pinpoint a pipeline’s location simply by drawing a straight line between two or more pipeline markers. These markers do not indicate the depth of the pipeline and are not always located precisely over a line. A pipeline may curve or twist underground to avoid natural and/or manmade objects, such as tree roots or television cable.

If you ever damage or hit a Vectren gas pipeline, no matter how minor the contact may seem, call Vectren immediately, so we can assess the damage.

Before excavating, it is the law to use your state One-Call Center.  Visit your state one call center web site for more information:


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