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Plan for the Future with Budget Bill |
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We realize that seasonal highs and lows can significantly impact your monthly energy bills. That's why
we offer Budget Bill, so that you can effectively level your annual estimated bill throughout the year.
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How does Budget Bill work?
Your monthly payments are based on past energy consumption over twelve months for the premise. In early summer,
your Budget Bill recalculation will take place. Through this recalculation the following will occur:
If you paid for more gas (or electric where applicable) than you used, we'll recalculate your new Budget
payment using your credit balance which may reduce your new Budget payment.
Or if your actual charges are greater than what you paid while on the Budget Bill plan, your new Budget payment
may increase.
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Ready to Enroll?
If you already have a Vectren online account, just login to
Manage My Billing, choose Payment Options, and sign up for Budget Bill.
Note: Residential customers, certain small business, small farms, schools and not-for-profit organizations in good financial standing with Vectren are eligible for Budget Bill. Vectren natural gas customers must have 5,000 CCF’s or less of annual consumption to be eligible to enroll. Vectren electric customers must have 100,000 KWH or less of annual consumption to be eligible to enroll.
For more information, you can email a Vectren e-Service
Specialist or you can call a Customer Service
Specialist at 1-800-227-1376.
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What if I am unable to make a payment?
You must pay your Budget payment in full, by the due date of the bill, each month. Otherwise, you may be dropped from the Budget Bill plan. If you are unable to make your payment,
please email a Vectren e-Service
Specialist or call a Customer Service Specialist at 1-800-227-1376.
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What happens if I want to cancel my Budget Bill plan before the recalculation month?
Your account will be reconciled at that time by comparing your actual consumption to what you have paid on the
Budget Bill plan.
If you have paid for more gas (or electric where applicable) than you have used, your account will be credited
for the amount.
If you consumed more gas (or electric where applicable) than you have paid for, your next bill will reflect a
balance due.
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Can I re-enroll in the Budget Bill plan?
If you have been removed from Budget Billing for failure to pay your Budget payment, you must settle any past due charges before re-enrolling.
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Can I enroll in Budget Bill and Auto Pay?
Yes.
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