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Pay Your Bill Online through Vectren ePay
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Using Vectren ePay, you can pay your energy your bill online 24 hours a day.
Select Make a Payment from the Manage My Account
navigation bar at the top of the screen, select the eCheck or credit card option and enter
your checking account or credit/debit card information. Your bill will be deducted from
your checking account or billed to your credit or debit card. If you are a registered customer,
you can even have Vectren remember your account information for future payments. |
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How does Vectren ePay work? |
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Checking/Savings: Select Make a Payment
from the Manage My Account navigation bar. Select the Vectren eCheck option and
fill in the designated fields regarding your checking or savings account.
To make this process faster, make sure you have your checkbook
on hand.
Credit/Debit Card: If paying online, select
Make a Payment and select the
Credit or Debit Card option offered through Western Union and fill in the
designated fields regarding your credit/debit card account. You receive same day
credit and confirmation that your bill has been paid and all of your personal
information is safe and secure.
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How do I participate? |
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There's no need to sign up or enroll. Just select
Make
a Payment from the Manage My Account navigation bar. You can also
call a Customer Service Specialist from 7:00 a.m. - 7:00 p.m. M-F
at 1-800-227-1376 to complete this same process over the phone.
Note: If you have received a disconnect notice and are within two
business days of your disconnect date the payment does not guarantee
your service will not be disconnected due to processing time.
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Can I pay with Vectren ePay if I participate in the Budget Bill Program? |
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Yes. |
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What if I have a question about my bill? |
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If you have any questions about your bill, simply contact a
Customer Service Specialist. |
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Will my account automatically be credited? |
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Any payments entered on a business day prior to 4:00 p.m. CST will
be posted the same business day. Online payments taken after 4:00 p.m. or on
holidays and weekends will post the next business day. |
