Assistance

Find resources to help with your energy bills and weatherization assistance programs.

Energy Bill Assistance

Energy Bill Assistance

Learn about state-operated programs offering energy bill assistance.
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Home Weatherization

Home Weatherization

Find resources to make your home more energy efficient.
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Donation Programs

Donation Programs

Discover options to contribute to assistance programs.
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Request a special payment plan.

We offer a variety of payment plans to help you manage energy bills, including pay-by-installment arrangements and due date extensions.

Avoiding disconnection

We want to work with you to avoid shutting off your energy service. If you are behind on your bill payments and have received a disconnect notice, please contact us immediately at 1-800-227-1376 to set up a payment arrangement.

If you miss a monthly payment for your energy service, Vectren will send you a "disconnect notice" in the mail. To avoid being disconnected, make the necessary payment within 14 days. If you know you cannot make your payment before disconnection is scheduled to occur, contact us immediately to learn if you qualify for assistance or payment arrangement options.

If you are disconnected for non-payment, we will read your meter(s) within three days and send you a final bill. You are responsible for all energy used while your service is connected.

To have Vectren service reconnected, you must pay all past-due charges, a reconnect fee, which varies by state and utility service, and a security deposit. Contact us at 1-800-227-1376 for a quote of the amount you will need to pay in order to re-establish your Vectren service. In some instances, assistance opportunities are available to help with reconnection fees.

Need more information? Contact us