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With the cold weather upon us, web chat is
experiencing high volume which is resulting
in extended wait times. We apologize for the
inconvenience and appreciate your patience
as we work through all requests.
Live Chat is typically available from 7 a.m. to 7 p.m. Eastern.
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ALWAYS CALL 1-800-227-1376
To report a downed power line, potential gas leak, or other emergency, leave the area immediately and call us from a safe location at 1-800-227-1376.Do NOT contact us via email.